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Job Description

Strategy and Vision
Recognize opportunities for innovative action and create an environment where alternative viewpoints are welcomed.
Operations Management
Oversee management, supervision and training of all aspects of finance and operations ( administration, HR, security, logistics) in the field offices
Oversee database and paper file management for finance and operations; ensure files are complete and in compliance with Mercy Corps and donor policies and procedures.
Team Management
Create and sustain a work environment of mutual respect where team members strive to achieve excellence.
Supervise, hire and orient new team members as necessary.
Finance & Compliance Management
Draft and/or review scope of work to hire and manage any technical consultants, including review for technical efficacy and contract budget.
Ensure compliance with security procedures and policies as determined by country leadership.
Develop and maintain the security management plans for the area of operation.
Organizational Learning
Accountability to Beneficiaries
SUPERVISORY RESPONSIBILITY: Field operations staff, field finance staff, field security staff.

A Bsc or Master’s Degree in relevant field.
At least 3-5 years of relevant project management experience.
Sound understanding procurement, administration, and logistics management systems. Basic understanding of financial systems.
Commitment to local capacity building and team coordination.
Experience working with host governments and INGOs; familiarity with international humanitarian operations, coordination structures, and the mandates of UN agencies, and other NGOs.
Good organizational and management skills and the ability to anticipate project needs.
Demonstrated proficiency with the MS Office software (i.e., Word, Excel, PowerPoint) is required.
The successful Head of Office will have proven experience working effectively in emergency contexts. S/he will have strong leadership qualities and will have demonstrated previous experience in building team commitment toward the achievements of program objectives. It will be essential to have experience in setting up systems and procedures in difficult environments, as well as good understanding on what makes systems and procedures work. Effective verbal and written communication, multi-tasking, organizational, and prioritization skills are critical as are an ability to work in remote environments, an awareness of and sensitivity to multi-cultural international humanitarian work and ability to train and facilitate dialogue among a diverse group of individuals with various skill sets and working styles.
Access to good medical services in north east is limited. Phone communication, internet, electricity and water is available but might be erratic.
Mercy Corps Team members represent the agency both during and outside of work hours when deployed in a field posting. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and Mercy Corps policies, procedures, and values at all times and in all locations.

About Mercy Corps

Mercy Corps is a global humanitarian organization empowering people to recover from crisis, build better lives and transform their communities for good.We are a global organization, 4,000 strong, powered by the belief that a better world is possible. We help people survive and get back on their feet when natural disaster strikes, economies collapse or conflict erupts. And where there are chronic threats to peace and progress, we partner with communities to overcome obstacles and thrive.We live and work in more than 40 countries facing the world’s toughest challenges. We have no political or religious agenda. For more than three decades, we’ve learned and grown alongside extraordinary people—more than 190 million individuals who understand their own needs better than anyone else. Our experience shows they are best able to strengthen their communities from within. In everything we do, we look for moments of transition to connect people to resources and expertise that can catalyze transformative change.Together with our partners we are realizing incredible impact. By linking big ideas, bold action and local insights, we can change the world.
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